FAQs

General

I’m new here. What is Art&Found?

Hi there! Welcome. Art&Found is an online platform for artists to showcase, share and sell their work. We’re a community of designers, illustrators, typographers, photographers, painters and doodlers who have come together to sustain and celebrate artistic value. Our aim is to empower the artist community.

Why should I sell my art here?

We’re artists ourselves. We started this platform to build a community of artists whose work is curated for a niche audience. We encourage you to create beautiful art, upload it here and promote yourself so it can be accessible to art lovers. Meanwhile, you get to manage your own gallery and have access to useful features like following artists, curating art, promotion tools via your own dashboard. Cool, eh?

Artwork

What kind of art are we talking about?

Art that represents our time. Art that is graphic, bold, punchy. And emotive. That tells a story and leaves a memory. We’re talking about art in the form of prints, framed prints, canvas and framed canvas. And oh, our curating standards are very high. Did we mention that already?

How can I sell my art?

We're an invite-only platform. Request for an invite on the website and we'll take it from there.

How is the pricing determined?

All artists have control over the pricing of their own art. We let you set your own pricing as markup on the base price.

Who takes care of printing, framing, packaging and delivery?

We do. You just create beautiful art, put it up for sale here and make some moneeey!

Payment

How much do I have to pay for all this?

Nothing. Nada.

Do I get to manage my art?

Yes. And a lot more – like follow other artists, like their work, have your own dashboard, promoting tools and other fun stuff you’ll discover on your way. No, seriously.

Who deals with the customers?

We do. We love them as much as we love you. Let’s give them some beautiful art.

I need an invite to join?

In order to maintain a curated collection of art, Art&Found is presently an invite-only community. If you don’t have an invite code, feel free to request for one. Kapish?

How much do artists get paid?

We want our artists to be rewarded fairly. It’s about time, isn’t it? That's why we offer generous payouts. We let you set your own markup and take a small commission on every sale. It's that simple.

How do I get paid?

You get paid via NEFT (National Electronic Funds Transfer). Use your dashboard to track your sales and orders. Ka-ching!

How will my art be sold?

Once you upload your art, our algorithm will detect the sizes in which your art will be available. Your art will be sold in the form of prints or canvas, framed or unframed. Like how good art should be sold.

How many works of art can I sell?

We know how much time and love (and sometimes blood and tears) goes into creating your art. That’s what makes it special, right? You can upload as many works as you like but each will be available as limited edition only.

Production

What printing and framing materials do you use?

We love your art as much as you do. Maybe even more. So we only use premium gallery quality paper and canvas sprayed with archival inks using giclée printing technique. Personally handcrafted with detail to be framed, ready-to-hang. Check out the Products page to know what we mean.

How do you package it?

Each piece is individually inspected and packed with utmost care in sturdy, custom-made flat telescopic boxes and cardboard postal tubes.

Do I still own the copyright to my art?

Yes, you do. We only provide a platform to sell it. When you sell on Art&Found, you retain the rights to your original art.

Is all the art we see on the website hi-res?

Visitors have no access to your high-resolution files. When you upload a file, it is immediately converted into a screen resolution preview and the original is kept on our server only for purposes of fulfilling orders. Plus our metadata watermark and download protection tools will further prevent anyone from reprinting it without permission.

How safe and secure is my work on the website?

We take this very seriously. See the secure seal at the bottom left on every page? That's a verified SSL Certificate that protects the data that’s transferred to and from the site by encrypting it so hackers can’t read it. Also, see that tiny lock up there in the address toolbar? That’s SiteLock Website Security that automatically scans our site to find and remove malware that can hurt our customers and our business.

General

I just got here. What is Art&Found?

When we started, we wanted to change the scene in a big way. First, most people didn't understand art. We discovered that you don't need to understand art, to love art. Second, art was expensive. This was an easy one. We just made amazing art, super affordable. Third, you always kinda needed someone else to do up your space. Now you won't. You're welcome!

What can I buy here?

Art&Found is a curated platform for quality, affordable art for your home and office. Have a look around. You’ll love the art here. Check out the New Arrivals and the Best Sellers. Framed? Unframed? Canvas? Take your pick. See our Products page for the materials we use.

Why should I buy art from here?

To begin with, our curating standards are very high. Yes, we do brag about it sometimes. We’re an invite-only platform for artists so we’re constantly curating the best works of art to be made available for you. Furthermore, when you buy art from us you’re also fairly rewarding the artist.

Payment

How much do your artists get paid?

We want our artists to be rewarded fairly. And we’re sure you do too. Artists set their own markup, and keep the bigger chunk of the commission on every sale.

How long will it take to receive my order?

Good art takes time. Packing and delivering it with care takes even more time. And it’s worth the wait. Once an order is placed, it takes about 5-7 business days to reach you. International deliveries take 12-14 working days.

Shipping

Do you ship internationally?

Yes, we do!

Is shipping free?

Yes, shipping is free in India!

What about refund, cancellation and exchange?

Buying art is an art itself. Did someone wise say that? An order once delivered cannot be returned for refund. You will not be able to cancel an order once placed. In the case of a damaged or wrongly delivered item we’ll gladly replace it with a new one. Please retain all the packaging materials including invoice as is and contact us.

What are the different modes of payment?

Credit cards, debit cards, net banking and cash-on-delivery. Yay!

How safe is it to use net banking and my debit/credit card on your site?

We take this very seriously. See the secure seal at the bottom left on every page? That's a verified SSL Certificate that protects the data that’s transferred to and from the site by encrypting it so hackers can’t read it. Also, see that tiny lock up there in the address toolbar? That’s SiteLock Website Security that automatically scans our site to find and remove malware that can hurt our customers and our business.

How do I verify the safety and security of this website?

See that Verify Security button at the bottom of every page. Click on that and find out for yourself.

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